Frequently Asked Questions
Q: Why pre-order?
A:By ordering today, you secure availability and reduce your holiday stress checking items off your gift list, and knowing that the perfect gift will arrive in-time for the holidays.
Q: How will my gift arrive?
A: In a Signature Ames & Oates keepsake box, wrapped to perfection using premium, sustainable packing materials, and always a hand tied bow. If you included a gift message, this will be hand-written, adding that extra personal touch.
Q: How will I know when my order has shipped?
A: You will receive an email with tracking information once the order has shipped.
Q: Will the box I order be exactly the one in the photo?
A: That's our goal! Though, as with our entire economy, supply-chain issues beyond our control may sometimes occur, in which case we will make an equally beautiful, comparable substitution - never compromising the integrity of the gift, or our commitment to perfection.