We strive to fulfill orders within 24 hours of when your order is placed.
Ship speed is dependent on the selected shipping option. We offer ground and expedited options.
As soon as your gift is shipped, you will receive a tracking number via email so you can stay connected with your gift's journey. Our fulfillment team will also keep an eye on your gift to make sure it's delivered on time.
We can do that! As you place your order, you will see an option to enter a later shipping date. Your order will be held until this date, and you will receive a shipping notification when it ships!
Yes we do! Please contact firstname.lastname@example.org so we can discuss the best shipping rates.
Absolutely! Please contact gifts@amesandoates and we can get you squared away.
No worries! We'd NEVER reveal the prices of your gifts (bad gifting etiquette).
In a Signature Ames & Oates keepsake box (gray or black, depending on the size), wrapped to perfection using premium, sustainable packing materials, and always a hand tied bow. If you included a gift message, this will be hand-written, adding that extra personal touch.
It most certainly is. Please add your gift note in the "Gift Note" field, located on product pages and we will handwrite your sentiment and include it with your gift.
We take pride in helping you give good gifts and take every care to ensure that all gifts arrive in a manner that lives up to our critical gifting standards. All gift sales are final, but if you encounter a problem with your order please reach out to our customer care team.
Absolutely! Please email email@example.com and one of our gift experts will help you.
We're based in the gorgeous Pacific Northwest!