Shipping Questions

All orders placed by 12pm ship out the same day.

Ground shipping usually takes 3-5 business days. But you can choose 2-Day or Next Day Delivery at checkout if you need it to arrive faster.

As soon as your gift order is shipped you will receive a tracking number so you can stay connected with your gift's journey. Our fulfillment team will also keep an eye on your gift to make sure it's delivered on time.

Yes, of course! You can select 2-Day or Next Day shipping at checkout depending on your delivery needs.  

We can do that! On the checkout page please enter the delivery date you need in the "Order Notes" box.

Yes we do! Please contact gifts@amesandoates.com so we can discuss the best shipping rates.

Absolutely! From 1-1000, depending on your gifting needs. Please contact gifts@amesandoates and we can get you squared away.

Product / Gift Services Questions

No worries! We'd NEVER reveal the prices of your gifts (bad gifting etiquette). 

Depending on what you order, your gift will arrive in an Ames & Oates signature gray keepsake box or wrapped to perfection in premium matte silver gift wrap. Hand tied bows are always included. 

It most certainly is. Please add your gift note in the "Gift Note" field, located on product pages and we will handwrite your sentiment and include it with your gift.

We do. Guys deserve good gifts too! You can shop our Curated Men's Gifts under the Curated tab or shop single items in the "Men's" category on our site. 

We take pride in helping you give good gifts and take every care to ensure that all gifts arrive in a manner that lives up to our critical gifting standards. All gift sales are final, but if you encounter a problem with your order please reach out to our customer care team.

Absolutely! Please email gifts@amesandoates.com and one of our gift experts will help you. 

General Questions

We get this a lot! And no, we are not located in Ames, Iowa (see "Where Are You Based" question below).

The origin story of our name goes something like this...We knew that we didn't want to use the word "gifts" in our brand name because we had a bigger vision for our company. So we started with pairing random words and this went on for a while. There was a lot of "Do you like this together? and "What about this?" And then we moved on to last names and continued the mixing and matching game. Eventually we combined Ames and Oates, and we liked it. A lot. 

We're based in the gorgeous Pacific NW (Come visit! But don't move here.) 

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Don't Let Bad Gifting Happen To You.